Effective Date: 23/06/2025
1. Information We Collect
We may collect the following personal information:
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Full Name
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Email Address
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Phone Number
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Billing/Donation Address
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Payment Information (processed securely through third-party providers)
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Optional: PAN or ID (for tax-exemption receipts, if applicable)
We also collect non-personal data such as:
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Browser type
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IP address
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Device type
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Pages visited and actions taken
2. How We Use Your Information
Your data is used strictly for:
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Processing donations
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Issuing receipts and certificates
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Communicating project updates and reports
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Responding to your queries
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Sending newsletters or promotional content (with your consent)
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Legal or regulatory compliance (if applicable)
3. Payment Security
We do not store your payment information. All transactions are securely processed via certified third-party payment gateways (e.g., Razorpay, PayU, etc.) using SSL encryption and PCI-DSS compliant systems.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can control cookies through your browser settings.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data. Your information may be shared only with:
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Authorized payment processors
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Government agencies (only if legally required)
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Internal team members handling donor support and communication
6. Your Rights
You have the right to:
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Access your personal data
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Request corrections or deletion
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Opt out of marketing communications
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Withdraw consent at any time
To exercise your rights, email us at: support@sevanetwork.pmetromart.in
7. Data Retention
We retain donor information for as long as necessary to fulfill legal, operational, and reporting obligations, unless otherwise requested by the user.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
We do not knowingly collect data from children under 13. If we become aware of such data being collected without parental consent, it will be deleted.
10. Policy Updates
We may revise this Privacy Policy from time to time. The latest version will always be available on our website with an updated effective date.